Harmoney Account & Data Deletion

At Harmoney, we value your privacy and give you full control over your personal data. You can delete your account and all associated personal data at any time.

How to Request Account & Data Deletion

You can request account deletion or the removal of specific data types either directly inside the app or via email:

In-App Deletion (Fastest): Open the Harmoney app, navigate to Settings → Delete Account, and confirm your request. Your account and personal profile will be deleted immediately.
Web/Email Deletion Request: If you no longer have the app installed, or if you wish to request the deletion of specific data types (such as custom transaction categories, past transaction records, or payment credentials) without deleting your entire account, you can submit a deletion request by sending an email to our support team.

Email your request to: support@harmoney.one
Subject Line: Harmoney Account Deletion Request
Note: Please make sure to send the request from the email address registered with your Harmoney account so we can verify your identity.

What Data is Deleted?

When your account deletion request is processed, the following information is permanently and irreversibly purged from our servers:

Your user profile credentials and identity (registered email address, phone number).
Your direct payment IDs associated with third-party apps (e.g., Venmo, PayPal, CashApp).
Your device push tokens (`fcmToken`) and active notification preferences.
Your connection link to your co-parent/partner's account.

What Data is Retained?

Anonymized Expense History: In order to preserve the financial records of your linked partner, historical transactions created during your partnership remain intact for their ledger accounting. However, your personal identifying details (name, email) are stripped and replaced with a secure Zen Pseudonym (e.g., "Silent Bamboo").
Receipt Image Attachments: Uploaded receipt images and scans are preserved alongside their associated transactions so that your co-parent/partner retains access to these historical tax and expense records. These attachments are no longer linked to your real identity.
Regulatory Compliance: We may retain minimal transaction metadata strictly for tax, legal, or financial audit requirements in accordance with applicable laws.

Processing Time

Deletion requests submitted in-app are processed instantly. Requests submitted via email to support@harmoney.one are verified and processed within 7 business days. You will receive a confirmation email once your account has been successfully removed.